Hey there,
Has this error been there since the first time you've tried playing the game, or has this started happening after a while?
If you have an Nvidia graphics card, you could try going into the GeForce Experience app and selecting Optimize the Game. That will pre-select the game config and perhaps fix this problem in case the issue is with the resolution being displayed.
If the problem persists, could you please try:
-Clean Boot: How to clean or safe boot your computer
-Uninstall the game using Ccleaner:
You can try using CCleaner to clear out issues and errors.
For instructions on how to use Ccleaner to uninstall apps, click here.
While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.
If the above steps don't fix the issue, please provide us a DxDiag: How to gather information on your PC using DxDiag
Thanks,