Dual Entitlement - PS5 to PS4
Hello, I've bought the PS5 version of EA FC 24. I have a PS5 and my son has a PS4 at his mum's house. I assumed that by buying the PS5 version, he would also have access to play it on his PS4. Howev...
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No, I've still not had an answer. Had 3 different online chats which always disconnect before I get anywhere. I now seem to have lost the ability to start an online chat. I have got 4 open cases which seem to be impossible to actually do anything with, so I don't really know what to do next. It is absolutely ridiculous that buying the disc version on PS5 means you get no dual entitlement when you do with all other formats.
STILL trying to get this sorted. EA Help is an absolute joke. They are now trying to claim it is an issue with PSN and I should take it up with them. No, it is an issue with EA's ridiculous policy that you don't get dual entitlement if you buy the physical PS5 disc when you get it if you buy any other format!!
I have admitted defeat, just cannot get anywhere with EA help at all, a complete joke. I have ended up buying the game on PS4, which does let you upgrade to PS5 for free, and I will sell my PS5 copy on ebay.
EA_DarkoCommunity Manager
Hey all you can find all the info here: https://www.ea.com/en-gb/games/ea-sports-fc/fc-24/dual-entitlement
If the option for both is not appearing then you will need to speak with PSN support.
If game sharing then you will need to speak with PSN support for any issues.
DarkoThere are different answers all over EA answers for this same issue.
Some clarity and consistency on this issue would be helpful.
The fact that this was explained poorly before launch has led to people buying two copies of the game...which seems to EA's advantage.
