I've followed all the troubleshoot steps, I tried all the methods, even methods posted by other people but nothing works for me. I've tried everything, nothing works. I hope someone can help me as I am trying to play the game I purchased. The steps I followed: https://help.ea.com/en/help/pc/ea-anticheat/
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Community ManagerHey there,
The images don't seem to have loaded properly. Would you mind posting them again or writing down the error message and the troubleshooting steps already performed? Thanks!
the methods I tried: https://help.ea.com/en/help/pc/ea-anticheat/ , I also tried other methods posted on the forum and none of them worked.
Community ManagerThank you very much for sharing the images again.
Can you please try the steps on this post here? Please note the instructions there are for FIFA 23, but they also apply for FC 24, you just need to change it to the FC 24 files instead of FIFA 23.
Also, one other step that's not listed there that you could try is adding the Anti Cheat and EA FC 24 to the list of exceptions on your Antivirus, in case you have any Antivirus software installed.
I tried all the steps and it still doesn't work... I do not have any anti cheat installed on my pc, a couple weeks ago the game worked just fine and now I can't even play. Are there any other solutions?
Community ManagerAfter these steps, when trying to launch the game did anything change at all or it's behaving the exact same way?
Since we're been unable to find out what's blocking the Anti Cheat from working properly, you could perhaps try a new Windows Admin account: Manage user accounts in Windows
