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adamaha123's avatar
adamaha123
Newcomer
20 days ago

EA App only shows FC24 Trial with Game Pass Ultimate

Hello,

I have an active Xbox Game Pass Ultimate subscription, and my Xbox account (gamertag: adamaha#5813) is properly linked to my EA account. However, EA SPORTS FC 24 only appears as a trial version in the EA App, even though the full version should be included via EA Play.

I also cannot unlink my account before September 26, 2025, due to EA’s 6-month policy. Could someone from EA Help please assist in syncing my account and unlocking full access to the game?

Thanks in advance for your help!

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi there, 

    Please note that we can't make any changes to your account here at the EA Forums. If you would like to get someone to take a look at your account, you will need to contact EA Help Support here: 

    How to get help with your EA Account

    Let us know if you have any further questions,

About FC 24 Technical Issues & Bugs

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