Okay, some light at the end of the tunnel
atleast EA acknowledged it -
" Hi my name is Chetna and I'm the advisor that is currently handling your case.
As a gamer I can imagine your frustration on this, I will do my very best to help you today.
As I can understand that your game is stuck at login/ splash screen.
I would like to inform that everything is perfectly fine, I get this case checked with my team as well, and it is been confirmed that there are many players who have reported this over the globe.
Good thing is that, this has been brought into the notice of the concerned team and they are diligently working to fix it as soon as possible. I would request you to wait for some time till this gets through. I know nobody likes to wait however rest assured the team is actively working on it and the issue is being addressed on priority. I hope you can understand.
Our dedicated teams are working hard on the issue to fix it at earliest. I would request you to please keep an eye on our official Website and Social media page for further updates and information. "
atleast they acknowledged it