Hello, I cleared the cache but nothing changed. I know there’s no problem with the code from the retailer because I successfully redeemed it on the ea app. However it didn’t appear in the library please help. I could send you the game code if you’d like.
Community ManagerCould it be the case that you have to wait for the full-game release for it to work?
I contacted the retailer before I came on here. And they said that everything worked fine on their end and that the code was successfully used. They then told me to contact ea support.
Community ManagerI totally understand you but the thing is that when I log into the ea website on my iPhone and go to my library it shows that I own ea fc 24.
Not true I have the same issue
