Community ManagerCan you point out some time stamps of when the lag is happening? Also, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
Also, would you be able to make another video, but include the Input Overlay? You can enable this in your "Game Settings" under "Visual"
I got the same issue.
The player movement freeze which means my player is running in one direction or isn`t moving at all. In that moment i have zero control over the player but surprisingly i can enter the settings without any problem at all or any delay and all the controls there work fine.
Also the problem gets worse with every game i play. Today in my first match i had the issue once and in the second match it apperead 3 times and in my third match it happened like 10 times which made it unplayable.
In this short clip you can see that the online control stuck even i pressed a couple of buttons on my pad. In this case i used a PS5 controller on my pc but i got the same issue aswell when i try to play with an xbox controller or directly via keyboard.
Community ManagerThanks for that video. It does look pretty laggy. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.
Need it fixed asap happening on clubs in ps5
My connection quality report is attached to my earlier post and here is my match history. Before you wonder the incomplete matches are there because these were the matches which were completly unplayable so i left the match myself.
Overall my connection looks pretty damn good in every single of the matches but the problem apperead in every matches. In some more in some less
Community ManagerCan you try what is suggested by @4yrt0n732?
@Eismann21 , I also got this problem. I have a friend that can play without problems with his pc. So i gave him my account and he could play with my account without any problems. I think so it's more a problem in our version of the game (in the serial number of the game) than a bug in our account or pc (or ps5,...).
