I cant se any text in the messages from EA on FUT

Product: EA SPORTS FC 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/22/2023
What time did you see the bug? (HH:MM AM/PM) 7PM
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You may see the error when you start up EA FC and EA wants to give a message right before you enter the game. I get the picture on the right of the screen but I don't see the text next to it. I had the same problem on FIFA 23 at the end of the game
What happens when the bug occurs? Message from EA that I for example have received amazon prime pack. I get the picture on the right of the screen but I don't see any text next to it. This is like that on every message from EA
What should be happening instead? I wish to see the text.

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Hello,

I can't see any text in the messages from EA that, for example, come up occasionally when messages are given about changes to the game right before you enter FUT. This could be a message that I have received an amazon prime pack, changes in rewards in campions or something else. I had the same problem on FIFA 23

Are there anything i can do to fix the problem and see the text in the massages?

best regards 

Ole A