Forum Discussion
EA_Solaire
Community Manager
12 months agoHi @milanogates
We'll want to try the following steps to clear this up:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further.
11 months ago
@EA_Solaire I already did these all steps but still cant connect to ea server. How can i contact you to this problem. I already run the connection quality report and the results are good.
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