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elpolpol2's avatar
2 years ago
Solved

Ea Verification code not send to my email

Hello! This is my secondary accont.I got a verification problem  On my main account .There is no verification code send to my Gmail so i cant log in .This happened in the last update .I can't play ...
  • EA_Pulsar's avatar
    2 years ago

    Hi there, 

    If you're not receiving verification codes, you can use a backup code instead. In case you don't have any backup codes or can't access the email associated with your account, our support team is available to assist you. They can help you update your email or add a secondary email to your account. Please don't hesitate to contact them for any help you may need. 

    Here's how to reach them: 

       

    1. Click here on your PC: https://help.ea.com/en/contact-us/  
    2. Search for and select 'EA App' in the search bar.  
    3. In the left menu, click on 'Manage my account'.  
    4. Then, choose 'I need help logging into my account'. More information on verification codes can be found here: Here 

    Thank you. 

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