Forum Discussion

LukahhOG's avatar
2 years ago

EAFC 24 closes after trying to connect to ea server Xbox X

Hi, hopefully this is the right place to put this.

I have been trying to play EA FC24 on Xbox X, however the game loads and then crashes (quitting the game and sending me to the Xbox home screen) when trying to connect to EA servers. This happens even after launching in offline mode.

Any help is great 

13 Replies

  • @EA_Aljo

    Here are the solutions I have tried:
    - Power Cycle on Router/Modem and Console.
    - Delete saved game files/data from console only.
    - Tried using another account.
    - Cleared the MAC address and changed the IPV4 & IPV6 to google standard (8,8,8,8) & (8,8,4,4).
    - Changed my account gamer picture to a default image.
    - Reset the console whilst keeping games and apps.
    - Uninstalled EA FC24 and reinstalled.
    - Tried to launch in offline mode.
    - Cleared cache and persistent storage.
    - Tried using mobile hotspot to see if issue persisted.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @LukahhOG 

    At this point, I'm out of ideas. I'd like you to contact an advisor by opening a case here. They may have some other suggestions. Thank you.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,765 PostsLatest Activity: 2 years ago