For the last couple of days I have a problem which I cannot find any solution. I've tried everything that I've read on the Internet and nothing seems to work. So my problem is when I open the game it shows me the splash screen with logo and when it goes to fullscreen I am getting a black screen for 2 secs and after that it closes immediately. The solutions I've tried so far are:Run the game and EA App as admin (all the time)Repair the game (about 5 times)Reinstall the game (2 times)Reinstall the EA App (1 time)Reinstall my GPU drivers (3 times)Deleted everything that has to do with EA App and the game (1 time)Installed the Certificates for the gameReinstall the Anti-Cheat (2 times)Turned off the Anti VirusAdded the game folder as an ExclusionSecure boot is enabledI have a folder in my Documents > FC 24 called CrashDumps but I do not know what this is, but I can understand that a new file is created every time I launch the game.

@EA_Barry I have better specs and it happens the same to me, what's wrong with this game >:C

@EA_Barry you guys are trash, just admit it. cant even solve this problem.

Was having the same problem. I got it working by updating all the intel graphics drivers.

Problem is stil ongoing! I have the problem currently. Ea fix this or this will be the last time I buy your shift game. Response in 1 day or I'll blow up your headquarters.

@iHollyhookTTV The minimum requirements below include a GPU with 4GB RAM where yours has only 1GB: Windows minimum requirements OS: Windows 10 - 64-Bit Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ Processor(Intel): Intel Core i5-6600K @ 3.50GHz Memory: 8 GB Graphics Card(AMD): AMD Radeon RX 570 4GB Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB Direct X: 12 Compatible video card or equivalent (feature level 12_0) Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play. Hard Drive Space: 100 GB Thanks.

Forum Discussion

iHollyhookTTV

Rising Novice

3 years ago

EAFC 24 Opens and closes immediately after splash screen

For the last couple of days I have a problem which I cannot find any solution. I've tried everything that I've read on the Internet and nothing seems to work. So my problem is when I open the game it shows me the splash screen with logo and when it goes to fullscreen I am getting a black screen for 2 secs and after that it closes immediately. The solutions I've tried so far are:

Run the game and EA App as admin (all the time)
Repair the game (about 5 times)
Reinstall the game (2 times)
Reinstall the EA App (1 time)
Reinstall my GPU drivers (3 times)
Deleted everything that has to do with EA App and the game (1 time)
Installed the Certificates for the game
Reinstall the Anti-Cheat (2 times)
Turned off the Anti Virus
Added the game folder as an Exclusion
Secure boot is enabled

I have a folder in my Documents > FC 24 called CrashDumps but I do not know what this is, but I can understand that a new file is created every time I launch the game.

Video error.rar7.2 MB

DxDiag.txt80 KB

technical issues

13 Replies

EA_Barry
Community Manager
3 years ago
@iHollyhookTTV

The minimum requirements below include a GPU with 4GB RAM where yours has only 1GB:

Windows minimum requirements

OS: Windows 10 - 64-Bit

Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ

Processor(Intel): Intel Core i5-6600K @ 3.50GHz

Memory: 8 GB

Graphics Card(AMD): AMD Radeon RX 570 4GB

Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB

Direct X: 12 Compatible video card or equivalent (feature level 12_0)

Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.

Hard Drive Space: 100 GB

Thanks.
JambiZoldyck
2 years ago
@EA_Barry I have better specs and it happens the same to me, what's wrong with this game >:C
Stringtap_TikTo
2 years ago
Did you end up finding a solution to fix this problem because I just bought the game and it is refusing to work
rk7556
2 years ago
I have Ryzen 7 and 6GB VRAM Rtx 3050 yet same thing happens to me and I tried everything the above guy has tried and been trying to reach you guys for over an week but no response and it's been 10 days since I have been able to play....You added this Anti cheat nonsense which has nothing to do with Career mode players and now the game is unplayable and you give us no fix but empty response your excuse for him was lower end pc what is your excuse for me for the same issue or you will simply gaslighting and not respond like to all the posts I have done in last 1 week... I'm fool been buying for last 8 years maybe this is the time to stop playing your games!
Thiii_camisa_10
2 years ago
@rk7556 Did you manage to fix it, I have the same error
-Julio-11-_-idk
2 years ago
Im having the same problem as you. Can someone help me please!!!
christoferrj
2 years ago
@EA_Barry you guys are trash, just admit it. cant even solve this problem.
nmahmud90
2 years ago
Was having the same problem. I got it working by updating all the intel graphics drivers.
amin_amri
2 years ago
i have same condition this user. please EA fix this !!
TristanVanDur
2 years ago
Problem is stil ongoing! I have the problem currently. Ea fix this or this will be the last time I buy your shift game. Response in 1 day or I'll blow up your headquarters.