Forum Discussion

AhsanHaroon's avatar
AhsanHaroon
6 months ago

EAFC 25 Black Screen Issue

when lauching fc 25 after pressing x to continue and after connecting to the server, right before the main menu screen goes black, but music stays. Sometimes I can get through to the main menu, but t...
technical issues
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
6 months ago

@AhsanHaroon 

  1. Download and install all available Windows Updates
  2. Make sure your display is connected to your GPU and not the motherboard video output
  3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
  5. Check your machine meets the below requirements:

Minimum
OS - Windows 10 - 64-Bit (Latest Update).
Processor(AMD) - AMD Ryzen 5 1600
Processor(Intel) - Intel Core i5 6600k
Memory - 8GB
Graphics Card(AMD) - RX 570
Graphics Card(Nvidia) - GTX 1050 Ti
Direct X - 12
Online Connection Requirements - 512kbps
Hard Drive Space - 100 GB


Thanks.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,693 PostsLatest Activity: 57 minutes ago