Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? Kestrrall
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/04/2024
What time did you see the bug? (HH:MM AM/PM) 12:07
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Unsure, I was in the middle of an Ultimate Champions finals game, winning the game 3-2, and I paused the game to make substitutions. Then, when I tried to load back into the game, I was disconnected. Not by myself. And I received a loss, for a game I was winning
What happens when the bug occurs? A disconnect, and a loss, when I am not at fault
What should be happening instead? If a disconnect occurs when someone is winning, the person winning should not get the loss
I need a loss removed, and a win added for getting a disconnect while I was winning a game