FC 24 - unable to activate Evolution player

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/05/2024
What time did you see the bug? (HH:MM AM/PM) 11:30 pm
What is your time zone? NST - GMT + 12:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? At the bottom of the screen when you go to claim an Evo
What happens when the bug occurs? The evo is claimed straight away without holding X
What should be happening instead? You should have to hold down X to claim instead of pressing X like the instruction says

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The bottom of the screen says ‘Hold X’ when you finish an EVO, but when I tapped X it claimed the EVO for me when I did not want it to. This falsely made me claim the evo when I did not want to.