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RA6E0616's avatar
RA6E0616
Rising Rookie
23 days ago
Solved

Unable to connect to the servers

Hi!

I can't connect to the EA FC servers (both 24 and 25) on my Xbox One device. Last week it was perfectly fine, but know the issue appeared.

I tried the following things:

  • Delete both local and cloud personal files
  • Check the whole home network (other games works perfectly fine on my Xbox)
  • Change DNS and port settings
  • Reinstall the game
  • Change Wifi and Cable connection
  • Change to Cellular network
  • Hard restarted my Xbox
  • Check the link between my Xbox and EA account

Also I contacted with the support, but we can't find a solution with that (Case #239665517).

Are there any chance to fix this?

Thanks!

  • RA6E0616's avatar
    RA6E0616
    22 days ago

    I read on forums to turn off the 2FA and it is working now! So guys if you experience this issue turn off the 2FA!

4 Replies

  • Having the exact same issue on Xbox Series S but absolutely nothing has worked and no one is willing to help

  • RA6E0616's avatar
    RA6E0616
    Rising Rookie
    22 days ago

    It is somehow sad, you paid 60€ for a game and it isn't playable beacuse some connectivity issue that is not our fault (I think). But we should keep contac with support to somehow indicate that our issue still exists.

  • RA6E0616's avatar
    RA6E0616
    Rising Rookie
    22 days ago

    I read on forums to turn off the 2FA and it is working now! So guys if you experience this issue turn off the 2FA!

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