FC 24 - unable to activate Evolution player

Product: EA SPORTS FC 24
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your Gamertag/PSN ID/Switch ID? n/a
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/05/2024
What time did you see the bug? (HH:MM AM/PM) 12:00 AM
What is your time zone? JST - GMT + 9:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No evolution after the holding. 진화시 누르고있어도 진행안됨
What happens when the bug occurs? No evolution. 진화 진행안됨
What should be happening instead? 진화 진행

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누르고 있어도 (Hold) 진화되지 않음.

Please reach out to me.

Thank you.

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