Forum Discussion

Not applicable

2 years ago

FC 24 crashin on black screen

Just bought FC 24 today through the Steam. When I start the game, the AC loads and Fifa opens to a black windowed screen, then crashes within a few seconds. Had the exact same issue trying to play Fi...

technical issues

EA_Darko

Community Manager

2 years ago

Hey @rhbghfibgfgfb can you grab me a DxDiag so I can take a look: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

rhbghfibgfgfb
Not applicable
2 years ago
DxDiag
DxDiag.txt127 KB
- EA_Darko
  Community Manager
  2 years ago
  Number of issues there @rhbghfibgfgfb so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
  
  If the issue continues please make a new Windows Admin account and try there.
  
  Let us know how you get on.
  
  Darko
  - ifph92nzqmwb
    Not applicable
    2 years ago
    i have the same problem and i tried everything, there must be something bad with the app