Forum Discussion

1 year ago

FC 24 crashin on black screen

Just bought FC 24 today through the Steam. When I start the game, the AC loads and Fifa opens to a black windowed screen, then crashes within a few seconds. Had the exact same issue trying to play Fi...

technical issues

EA_Darko

Community Manager

1 year ago

Do you have a DxDiag @ifph92nzqmwb?

Darko

Maronit_98

1 year ago

I have the same issue. I've updated my drivers for my graphics cards, which solved the problem for 3 days but made the game very laggy. Now without altering anything the issue is back and I cannot play anymore and my drivers are still up to date

DxDiag is added

DxDiag.txt131 KB

EA_Darko
Community Manager
1 year ago
Some issues there @Maronit_98 so can you run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

If the issue continues please make a new Windows Admin account and try there.

Let us know how you get on.

Darko
- Maronit_98
  1 year ago
  Yes I've done both. System checker resulted in no missings or corrupt files. I've also tried to make a new windows admin account, but this also resulted in nothing
  - NsSeyaH_2
    1 year ago
    I have the same problem that when I open the game the black screen appears and the game never opens