Just bought FC 24 today through the Steam. When I start the game, the AC loads and Fifa opens to a black windowed screen, then crashes within a few seconds. Had the exact same issue trying to play Fifa 23. On a laptop.Across both games I've exhausted most/all the fixes I could find online:Uninstall/reinstall game (multiple times) and same for the anticheat, install certificates for anticheat, run with admin on/off for both game and anticheat, verified integrity of game files/repaired files, tried something to do with the CFG under exploit protection in Windows, booted with or without a controller connected,disabeld real time protraction.run the game in offline mode . made exceptions for the game and AC in the firewall. Maybe missed a couple little things but that's about all of it . Anything else I could try? Or something obvious I've missed...

Hey @rhbghfibgfgfb can you grab me a DxDiag so I can take a look: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ Darko

Number of issues there @rhbghfibgfgfb so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o... If the issue continues please make a new Windows Admin account and try there. Let us know how you get on. Darko

i have the same problem and i tried everything, there must be something bad with the app

Do you have a DxDiag @ifph92nzqmwb? Darko

FC 24 crashin on black screen | EA Forums

24 Replies

EA_Darko
Community Manager
2 years ago
Hey all, if seeing issues or continuing to then please share a DxDiag with us so that we can take a look at your system.

Darko
Maronit_98
2 years ago
It still doesn't work for me. I'll send my DxDiag again.
I have already tried with a new admin account and i've executed the system file checker like you said, but everything was in order. The black screen issue still persists tho. Anything else I can try?
DxDiag.txt131 KB
Nalchic
Hero+
2 years ago
@Maronit_98 Try updating you Intel CPU drivers.
EA_Darko
Community Manager
2 years ago
Still seeing the same account related issues @Maronit_98.

If you can rerun the DxDiag in English that would be great.

Darko
Maronit_98
2 years ago
I've opened my dxdiag and most of it is in English. I can't seem to change the language of my dxdiag, but i've ran it again and added it to this post
DxDiag version 2.txt134 KB
insideeleter
2 years ago
just bought the game and was able to play for 3 days.. then... black screen, and back to the EA App
DxDiag.txt134 KB
sergei50
2 years ago
Та же проблема . Мне кажется , что после обновления античита 28 мая пошли эти косяки.
nhtuyrur
2 years ago
I have the same problem. When I enter the game, the anti-cheat is turned on and then the game. But the game appears on a black screen and after a couple of seconds it crashes. This appeared recently, but before that the game was launched. I've already tried everything I could
Nalchic
Hero+
2 years ago
@nhtuyrur You need to update your Intel cpu drivers.
nhtuyrur
2 years ago
@Нальчик I updated all net framework and visual c++ drivers but like other people in this thread it didn't work for me.

Forum Discussion

FC 24 crashin on black screen

24 Replies

About FC 24 Technical Issues & Bugs

Recent Discussions

Ea servers down again?

FC 24 and FC 25 chip card error

There was an error creating your game session. Please try again'

Login verification code sent but cannot enter the code

Ultimate team subs