Forum Discussion

its_ZneaKy's avatar
its_ZneaKy
Seasoned Newcomer
3 months ago

FC 24 PS5 not connecting to servers

I cannot connect to the ea servers, I never could and still can’t, the error is:

“You have lost your online connection. Check your home network. You will not be able to access FC's online features until you can reconnect to EA Servers.

Go to ea.com/unable-to-connect to find out more.”

I tried putting the google DNS, checked my connection and it’s 90 rating, I cleared my cache, tried a full reset of the network and the ps5, I don’t know what to do anymore. Help please 

6 Replies

  • its_ZneaKy's avatar
    its_ZneaKy
    Seasoned Newcomer
    3 months ago

    Just to let you know about this, I went on my account on another ps5 in the same Ethernet as me and it also didn’t work, but in that same ps5 on another account it worked instantly, I don’t know what’s going on with my account 

  • pocho2208's avatar
    pocho2208
    Seasoned Newcomer
    3 months ago

    Same over here. But unlike you, I also tried to use another account on the same PS5 and it didn't work

  • timdev404's avatar
    timdev404
    Seasoned Newcomer
    3 months ago

    Same here, I cannot connect to PS5 EA FC 24, I changed DNS, wifi, restored my license, deleting and reinstalling the game, but that did nothing. On PS4 EA FC 24 everything works perfectly, on PS5 I can connect to other EA games without any issue. So only EA FC 24 on PS5 does not work for some reason. (Also multiple accounts on PS5)

  • BamSlum's avatar
    BamSlum
    Seasoned Newcomer
    3 months ago

    same issue, just got a ps5 finally and can't play fc24, PS5 or PS4 version. still works fine on old PS4. I tried everything anyone suggested anywhere. wish it was actually possible to get some customer service from EA 

  • BamSlum's avatar
    BamSlum
    Seasoned Newcomer
    3 months ago

    never mind I fixed it. login to EA website and disable 2 factor authentication. restart your game and it should work

About FC 24 Technical Issues & Bugs

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