Product: EA SPORTS FC 24Platform:PCPlease specify your platform model. EA app - PCAMD or Nvidia Model Number RTX3060TIEnter RAM memory size in GB 16Which mode has this happened in? Kick offHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Fix the lighting so players hair doesn't appear blue/glowingWhat happens when the bug occurs? The hair looks absolutely terrible as it looks blue and glowing instead of its normal colour What should be happening instead? Hair should be the normal colourCan this please be fixed?! It affects all game modes and this game has been out for over half a year. It looks terrible and ruins immersion. Knowing EA's disconcern for anything bar Ultimate Team this will probably be ignored.

Have Radeon RX 6600 and same problem since day 1.

Product: EA SPORTS FC 24Platform:PCPlease specify your platform model. EA app - PCAMD or Nvidia Model Number RX 6600Enter RAM memory size in GB 16Which mode has this happened in? Ultimate Team™Which part of the mode? RivalsCan you tell us the date (MM/DD/YYYY) that you saw the bug? SINCE THE DAY I INSTALLED ITWhat time did you see the bug? (HH:MM AM/PM) ALL TIMEWhat is your time zone? GMT (UTC)How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? JUST OPEN THE GAMEWhat happens when the bug occurs? BRIGHT COLORED LIGHTS ON HAIRWhat should be happening instead? HAIR MUST BE NORMALProduct: EA SPORTS FC 24Platform:PCPlease specify your platform model. EA app - PCAMD or Nvidia Model Number RX 6600Enter RAM memory size in GB 16Which mode has this happened in? Ultimate Team™Which part of the mode? RivalsCan you tell us the date (MM/DD/YYYY) that you saw the bug? SINCE THE DAY I INSTALLED ITWhat time did you see the bug? (HH:MM AM/PM) ALL TIMEWhat is your time zone? GMT (UTC)How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? JUST OPEN THE GAMEWhat happens when the bug occurs? BRIGHT COLORED LIGHTS ON HAIRWhat should be happening instead? HAIR MUST BE NORMAL

Hey @duuhz Thank you for bringing this potential bug to our attention. Can you please let us know if this bug is affecting all players, and when you first noticed it?

Hi @EA_Pulsar ,Thanks for the response. This occurs in all game modes, it seems to happen when a match is played during the day time and is most noticable when the weather type is 'clear' or 'partly clear'.

Another example @EA_Pulsar , this looks particularly bad in cutscenes after a goal when the light is reflecting off the players hair

FC24 Hair Lighting Bug | EA Forums

12 Replies

duuhz
2 years ago
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number RX 6600
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? SINCE THE DAY I INSTALLED IT
What time did you see the bug? (HH:MM AM/PM) ALL TIME
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? JUST OPEN THE GAME
What happens when the bug occurs? BRIGHT COLORED LIGHTS ON HAIR
What should be happening instead? HAIR MUST BE NORMAL
‌
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number RX 6600
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? SINCE THE DAY I INSTALLED IT
What time did you see the bug? (HH:MM AM/PM) ALL TIME
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? JUST OPEN THE GAME
What happens when the bug occurs? BRIGHT COLORED LIGHTS ON HAIR
What should be happening instead? HAIR MUST BE NORMAL
EA_Pulsar
Community Manager
2 years ago
Hey @duuhz

Thank you for bringing this potential bug to our attention. Can you please let us know if this bug is affecting all players, and when you first noticed it?
DanielHumphreys
2 years ago
Hi @EA_Pulsar ,
Thanks for the response. This occurs in all game modes, it seems to happen when a match is played during the day time and is most noticable when the weather type is 'clear' or 'partly clear'.
DanielHumphreys
2 years ago
Another example @EA_Pulsar , this looks particularly bad in cutscenes after a goal when the light is reflecting off the players hair
EA_Pulsar
Community Manager
2 years ago
Thanks again for the feedback on this. I will share it with the team so that they can review it.
duuhz
2 years ago
@EA_Pulsar yes, it is affecting the majority of players who have the amd ''RX'' video card, the error has been noticeable since I installed the game
duuhz
2 years ago
look
EA_Pulsar
Community Manager
2 years ago
Thank you for the additional information, @duuhz
gnappo78
Seasoned Ace
2 years ago
Have Radeon RX 6600 and same problem since day 1.
elusivecaretake
2 years ago
I’m on PS5 and also having this bug. Only just got the game but noticed it first in manager career mode