FC24 SBC Error

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number RTX 3080
Enter RAM memory size in GB 32GB DDR4 3600Mhz
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 04/20/2024
What time did you see the bug? (HH:MM AM/PM) 08:00 AM
What is your time zone? GMT (UTC)
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? try doing SBC
What happens when the bug occurs? SBC won't work
What should be happening instead? it should work ?

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whenever i try to confirm the SBC challenge it says

"There was an error communicating with the Football Ultimate Team server. please try again"

kept trying all day nothing changes
sometimes it works with the web app sometimes not and it crashes