EA App and EAFC24 Closing due to App Closing

Question

Hi,&nbsp;I understand I’m super late to this issue and likely no one will actually care about this since it’s basically a year old but with EAFC25 on the way I wanted to dip my toes in the water because I’m new to FIFA and I just started to play FC24 because I have EA Play and I’ve really been enjoying the game.&nbsp;I’m on PC and I’ve run into this infuriating issue where the game closes because the EA App closes. I’ve managed to get it working several times by essentially messing around and managing to keep the EA App open but it’s always a huge pain in the butt. Typically takes me at least 25 minutes to get the game running each session. That or I get an error that says the game is not out yet, which doesn’t make any sense but whatever.&nbsp;I’ve tried uninstalling and reinstalling, I’ve tried restarting my computer, I’ve tried ending irrelevant tasks to keep the load down but nothing makes this issue any less frustrating.&nbsp;It would be one thing if there was at least a solution out there for this problem that I can do myself but it’s basically been a year now and there’s no actual solution for this on line as far as I can tell.&nbsp;It’s not the anti cheat, I already verified this, it’s not the game files as I’ve probably repaired this game 25 times now. No, it’s not a hardware issue, when I get the game running I have 0 issues. No crashes while the game plays it’s just the process of getting the game running which makes me think it’s the EA app itself that’s the issue.&nbsp;Like I said, I am really enjoying this right now and would love for someone at EA to atleast acknowledge this issue and offer me a solution beyond clearing the cache or trying to restart my computer because neither of those work.&nbsp;@EA official for the love of god you make video games. It should not be this hard to play said games.

jfbb12345678910 · Answer

Hi brrrgauJust wondering if you ever found a fix for this? I've been struggling with it since Friday and can't seem to help, just thought I'd reach out.&nbsp;Thanks 🙂&nbsp;&nbsp;

ea_barry · Answer

@brrrgau&nbsp;

Try the following troubleshooting steps:&nbsp;

Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
In the EA app, click on the game and then Manage, Repair
Make sure your display is connected to your GPU and not the motherboard video output
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

fohlenelf96 · Answer

I have a very similar if not the same problem with FC24 since last week. Nothing works anymore after the game ran smoothly for months.

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