After speaking to EA for the 3rd time, I spoke to a wonderful EA member of staff who resolved the issue for me with great speed and with ease. Glad I spoke to this member of staff.
Community ManagerIn case you didn't see the message in the game or decided to transfer your points later, you can clear the cache data and restart your game to see it again.
If that didn't work you can reach out to our support team so we can look into this.
@EA_Pulsar I submitted 2 tickets with this issue and all I get as a response is FIXED with the following issue "EA SPORTS FC™ 24 - Transfer Market & Companion App access" which has NOTHING to do with the issue I am having. Is this some kind of a joke, are there even real people reading those tickets or are these just bots?
Can I get some actual help regarding my issue, this is so frustrating?
I am facing exactly the Same issue and contacting EA by mail is like talking to a stone wall. Same kind of response you can get.
When ı try to star live chat, you are not able to choose the platform and therefore stuck on the screen.
So my points are sleeping in Fifa23 account and I am unable to transfer them to EAFC24.
I purchased fifa 23 points instead of fc points. How do I get this corrected.
