Forum Discussion

A2Chirps's avatar
2 years ago

Flashing Black Screen Xbox New Gen

Product: EA SPORTS FC 24
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? TrapStar2873
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/03/2023
What time did you see the bug? (HH:MM AM/PM) 16:30 PM
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i don't know
What happens when the bug occurs? my screen flashes black for 5 seconds then comes back on
What should be happening instead? the game should be running smooth

Every time I open Ea Fc on my xbox my screen flashes black for 5 seconds at random times and very frequent and its not my Xbox cause I can play other games with ease not an issue

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @A2Chirps 

    Reboot your console and router and retry.

    If the issue persists, reseat both ends of your HDMI cable.

    If still an issue, uninstall and reinstall the game.

    Thanks.

About FC 24 Technical Issues & Bugs

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