Community ManagerHello, @fuzynutzin-it
The wireless connection is most likely the issue. Can you switch to a wire or is your router too far away?
It’s close by but in a different room. It doesn’t feel like a few sheets of sheetrock, some 2x4’s, and a fridge should interfere with a modern gaming system and expensive internet reliably communicating. I can be on my phone in the backyard making wifi calls. I’m on a PS5, it should be able to have strong connection.
I can stream videos etc no problem, just when I play it lags. Just doesn’t seem right. Feels like as technology gets more fancy it gets more unreliable too. Sigh.
Community ManagerThat will make a difference. A few sheets of sheetrock, 2x4s and a fridge aren't the only things in the way. There most likely is a fair amount of wiring. Interference can also come from other devices. If you could try using a wire as a test, this will help narrow down whether or not this is a wireless issue.
I aslso have the issue of getting booted out of both the menus and the games. I did the Connection Quality Report and the screenshot is provided. I dont understand the issue.
Community ManagerCan you get a screenshot of the match history as well? That is on the left side of the Connection Quality Report screen where it says Match History.
