FUT Champs: Forced Quit Glitch
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? McQuillionaire
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Playoffs
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/27/2023
What time did you see the bug? (HH:MM AM/PM) 01:00 AM
What is your time zone? AET - GMT + 10:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? The opposing players icon turns to a blue colour (like they swapped controllers mid game) and then when the game finishes the loading screen doesn't have a continue button.
What happens when the bug occurs? The user gets stuck in a loading screen that doesn't end and is forced to quit the game resutling in a loss instead of a win.
What should be happening instead? I should have been given a win for winning the game
When the opponent is losing, their overhead arrow turns blue, they stop playing but do not get kicked and the game finishes (i was up 5-1 when the game ended). Once the game finished the rotating loading screen of the commentators, pitch and locker rooms continually played without any button to continue for 10 minutes.
When restarting the game I was given a loss instead of the win for the game for DNFing which was incorrect.