3 years ago
Game cannot lunch, blue screen
Hello, the game cannot be started for 14 days. After the last update, the game always crashes and throws a blue screen right after turning on. The error code "kernel apc pending during exit" will con...
Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.
Some general troubleshooting steps:
Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135
Thanks.
6 months on and this is still not an EA problem? Ive tried everything apart from OS Wipe, which i refuse to do for a game that refuses to admit their own faults.