game renewal not working
when i try and load ea fc every time it chrases and doesnt say anything but when i go into ofline mode it sasy renew game lincense and i need to go online to do that but when i go online it doesnt le...
Forum Discussion
EA_Barry
Community Manager
Community ManagerTry the following steps:
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
If required, click the following link for help contacting an Advisor so we can check your account and purchases:
https://help.ea.com/help/faq/using-ea-help/
Thanks.
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