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Ajcoolboi's avatar
Ajcoolboi
10 months ago
Solved

I accidentally ordered EAFC 25 twice

I accidentally ordered EAFC 25 twice Because it only took one penny and I thought it wasn’t working so I orders it again and it charged me another penny. Will I get charged £160 or just £80? please ...
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    10 months ago

    Hi there, @Ajcoolboi 

    You'll need to contact the retailer that the game was purchased from. If you purchased it through the EA App, open a case with an advisor by following the instructions here so they can assist with this. Thank you.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

Hi there, @Ajcoolboi 

You'll need to contact the retailer that the game was purchased from. If you purchased it through the EA App, open a case with an advisor by following the instructions here so they can assist with this. Thank you.

Ajcoolboi's avatar
Ajcoolboi
10 months ago

I ordered it in the app then in the Xbox store

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @Ajcoolboi 

    You can contact either our support or Xbox support to see if they can refund one of the purchases.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,674 PostsLatest Activity: 5 hours ago