I am in a great injustice.
A few days ago I was banned from the game for 168 hours. The reason is that I used a bad sentence. I agreed. So why did I write a bad sentence? Is this my statement? I reported people swearing at me in the playgroup voice chat. So, since EA could not detect voice chat, I reported it via SMS. What happened? I was banned. Shock. I admit, it's bad writing, but that's not my word! It doesn't belong to me! I received 6 messages. Available in picture 1. Voice chat is not detected. I also sent a message. And I complained, writing the same thing I was told. Guys, I got banned for a week. How can I present evidence? The other 2 pictures show examples of the way I speak. Friendly and friendly. As I always say, I leave the rest to your conscience. So, FC 24 dissatisfaction is parallel to such situations.
Edit: Removed images showing player IDs. This is against our rule on "naming and shaming". Please report players using the instructions in the article here. -CM
Hi @mstkcr1905
We're not able to assist with bans directly here on AHQ.If you feel you have been incorrectly banned, you can dispute this decision with the Terms of Service team through the link here.- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose the EA app.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.