I can’t access Arabic language in the game and can’t access Fc points
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? ibxz0
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 29/9/2023
What time did you see the bug? (HH:MM AM/PM) 9:36
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? You have to access my account i think!
What happens when the bug occurs? I can’t access points and I can’t change the langue of the game neither the commentator
What should be happening instead? I should be able to access the langui want ! And purchase points
Hi , so I purchased the game from American Ps store and I can’t accept Arabic language and commentator and the metric system is in ft instead of cm , and I can’t access points from the store at all , i tried going to manage game content and download arabic but there is no Arabic language only French and Spanish , it’s dosent make sense that I can’t download a language that is already exist in the game! And i also can’t buy fc points! Please i want a fix , I’ve already tried to talk to Fc 24 support but they can’t fix it they give me a case number and say they will give you feedback on the issue from bugs team , so please help
This is the case number :
162606988
