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AbubakarShekua's avatar
AbubakarShekua
12 months ago
Solved

Linked accounts ps5

I recently bought a ps5 and I bought fc24. I try to connect to online mode for the game and I get the credentials expired. I went to my Playstation account and saw that I had my ps4 and ps5 linked to...
technical issues
  • EA_Pulsar's avatar
    EA_Pulsar
    12 months ago

    Hey there, @AbubakarShekua

    This is something that our support team will need to investigate for you. It seems that your PSN ID may be linked to an old account that hasn't been used for a while. 

    Check also if resetting your password will help you activate that account. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
12 months ago

To start a new case and begin a chat, please follow these steps: 

  

Go to our website, the EA Help homepage, by visiting this link: https://help.ea.com/help-home/ 
Type 'EA App' in the search bar. 
Click on "See all help topics." 
Choose the "Manage my account" category. 
Select "I need help logging in to my EA account on PSN."

Our support team will be able to evaluate your account situation and work towards finding a suitable resolution. 

AbubakarShekua's avatar
AbubakarShekua
12 months ago

Thank you so much! I'll get right on that 

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