Forum Discussion
EA_Shepard
Community Manager
2 years ago
@Ogboona wrote:
I've had this same issue and just got it working (unless EA fixed it at the same time). These are the steps I did, not all are probably relevant but it's what I did in order:
Signed out and back in
Cleared the cache
Repaired the game files (from the 'manage' button next to where 'play' button would be)Clicked restart app from the menu (same place where clear cache option is)
Signed out and back in
Great info! Thank you. If this does not work for you, let us know with the info requested!
Cheers!
2 years ago
what can i do?
- 2 years ago@rares16hz Restart EA app fully, clear cache and its optional but maybe restart your PC. Should be working now.
- 2 years ago@NullF4iTH how can i clear the cache?
- 2 years ago@rares16hz
The EA app
Select the three dashes in the far-left corner of the EA app.
Scroll to Help.
Click App recovery.
Select Clear cache.