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fc69863b921785a's avatar
fc69863b921785a
2 months ago
Solved

my game does not exist in my library

Product: EA SPORTS FC 24 Platform:PC Please specify your platform model. EA app - PC AMD or Nvidia Model Number rtx 2050 4GB Enter RAM memory size in GB 16 GB Which mode has this happened in? Ki...
bug
  • EA_cuervo's avatar
    EA_cuervo
    20 days ago

    If you're not getting the chat option when trying to contact support, can you please try: 

    1. Go to: https://help.ea.com/en/help-home/
    2. Select the game you need assistance with or EA App
    3. Select "I want to update my EA Account information" 
    4. Scroll down the page to find the "Chat with us" option

    If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

    I hope this helps! 

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      20 days ago

      If you're not getting the chat option when trying to contact support, can you please try: 

      1. Go to: https://help.ea.com/en/help-home/
      2. Select the game you need assistance with or EA App
      3. Select "I want to update my EA Account information" 
      4. Scroll down the page to find the "Chat with us" option

      If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.

      I hope this helps! 

About FC 24 Technical Issues & Bugs

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