Forum Discussion

thierryderie's avatar
thierryderie
2 years ago

No reward from watching the FC PRO Season 9 - eCL

I have watched champions league knockout stage twice (18 & 19 May 2024) now on you tube for over 60 minutes but received no rewards whatsoever. It should be auto rewarded since I was rewarded when...
technical issues
EA_LeonSK's avatar
EA_LeonSK
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
2 years ago

Hey everyone, 

Please be sure you followed all the instructions listed in our EA Help Article regarding how link your EA Account to YouTube.

Also, check if you linked to the correct EA Account on YouTube and watched the event live. Indeed, you are not eligible for the rewards if you didn't watch it live.

The event has been live and will be live on the following dates:

  • 11/05 and 12/05 at 4:00 PM UTC
  • 18/05 and 19/05 at 6:00 PM UTC
  • 29/05 at  4:00 PM UTC

If you're sure you watched the events in that period, and you verified your account, but you haven't received any rewards, please share with us the following info:

  • Platform:
  • Account:
  • Events watched:
  • Date and Time you watched the Event(s): (add your TimeZone)
  • How long have you watched it (them): (hh:mm)

Thank you

The_Irish_Lyon2's avatar
The_Irish_Lyon2
2 years ago

Hi EA, 

Can you please remove the older challenges if they only works while watching them live?

The objectives are still in my list and don't say anything about only working if watched live!

It's very poor form trying to trick people into watching old videos with the false promise of rewards!

In reality we should still get the rewards for watching old videos.

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