No rewards for Fc pro viewership
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? Phatdonk898
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/11/23
What time did you see the bug? (HH:MM AM/PM) 01:15 PM
What is your time zone? PST - GMT - 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Fc pro szn YouTube connection
What happens when the bug occurs? No rewards for watching qualifiers with linked account
What should be happening instead? Rewards based on view time distributed to acct
Apparently can't use photo because it's too big... Please check account linked with PSN and YouTube. Not sure why this issue persists, but has been happening since last year with fifa 23.
Marked as Solution for Visibility Purposes Only
Our team will ensure that all players who are eligible receive their rewards accurately.
Don't forget to check your Twitch notifications. Before you collect your rewards in the game, you need to claim them on Twitch. If needed, restart your game and log back in to re-sync your account. Remember that it can take some time before those appear in the game, so you can play a game or two in Ultimate Team.
Visit the Connections page in your EA Account settings to verify if your accounts have been previously linked and ensure that you're viewing the appropriate profile.
