Practice Arena is broken

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Bossheavy408
Which mode has this happened in? Practice Mode
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I’m not completely sure but on my game all the possible players are spawned and I think the ball was kicked out of bounds
What happens when the bug occurs? The ball is outside the field so the game keeps on resetting. Idk how the ball got outside and I don't know how to reset the practice arena. I tried changing teams but that doesn't work. I can't get to the ball because it keeps on resetting.
What should be happening instead? I should be able to either reset or stop and move the ball in bounds

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Please help thanks