Pre order bonus not received
Hi I’ve logged into eafc 24 on console and haven’t received my haaland loan pack and my 4600 fc points can anyone help?
Forum Discussion
I didn't receive my pre order bonus packs with haaland and not my 4500 ea points, even though I pre ordered the ea 24 ultimate edition on steam. Please EA check this as soon as possible since I want to be able to use the web app properly.
The game is standing in my library on steam, but is not standing on my library on EA. I am sure that the 2 are linked, Since I've played apex yesterday through it.
I did just change my country, Since I actually never did that before to try find the solution, but this didn't fix it either. my adress was still standing on my ea account on Belgium even though that I live in South Africa. Now that I've changed that, I can still not see my game
YES, I can order the ultimate edition from the country; South Africa since I live in Cape Town
EA_Hux
Community Manager
Community ManagerHello @djremko99 ,
To get the pre order content, you will need to launch the game as you won't be able to see your content on the Web App.
Don't worry, it is normal that nothing shows on the web app. A first login on the game tomorrow will unlock everything.
Hey I’m also having the same issue but I’ve waited till the console game is out and I still don’t have any of my ultimate edition rewards
same
I haven’t received anything other than my loan packs on my ultimate edition?
hallo bei mir ist es so ich komme nichjt in ultimateteam rein weil da steht online ist deaktivirt kann mir jemand witer helfen bitte
I logged into my EAFC Ultimate team account and haven't seen my preorder 4600 points on my account. Please help
@EA_Hux wrote:Hello @djremko99 ,
To get the pre order content, you will need to launch the game as you won't be able to see your content on the Web App.
Don't worry, it is normal that nothing shows on the web app. A first login on the game tomorrow will unlock everything.
Hey, I need help too. I preordered the FC24 standard edition and am playing the free trial. However I have not received my loan haaland etc. Can you help me please?
As on Saturday I don't get any fc point or 24 game loan player
- @EA_Hux I still haven’t got my 4600 ea points or any of my ultimate edition add ons
I spoke on live chat with EA last night, they are aware of all issues and in the next few days everything will be sorted out in relation to missing content etc
please view the picture for yourself. I am missing loads of content (like this to get it noticed please)!
How do i get the team of the week pack from pre ordering
I haven’t received my TOTW pack I have recieved the FC points just no TOTW pack how can I get it? I pre ordered the ultimate edition
I still havent got any of my ultimate preorder rewards.
and I've played 50 rivals game already and my moments also almost completed apart from the ultimate difficulty moments.
how to get my rewards?
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