Forum Discussion
Hi there, @moeabed
You can find all the details on receiving the pre-order bonuses in the article here. Thanks!
Yeh we’ve all read this. Loads of us still haven’t got any of it.
- EA_Aljo3 years ago
Community Manager
For those of you still missing your points, please open a case with an advisor here so they can investigate this. Thanks!
- 3 years ago
I've opened a case and it says waiting on player. When I click resume it takes me to the article and the case remains in "waiting on player".
I am missing every single bonus from the preorder. Yes, I logged into the console, played almost 30 games already.
I suggest who doesn't get their content and lives in the EU to file a complaint with the EU here https://ec.europa.eu/consumers/odr/main/?event=main.complaints.new&complainttype=1&consumer-question3=N