Pre order bonus not received

Hi I’ve logged into eafc 24 on console and haven’t received my haaland loan pack and my 4600 fc points can anyone help?

Community Manager

2 years ago

Apologies for the late response. That status normally means an advisor responded and they are waiting to hear back from you.

Not applicable

2 years ago

Hello @EA_Aljo I have received my points but no totw pack could u help

EA_Aljo
Community Manager
2 years ago
@Lacaandauba149

An advisor will need to investigate this. Cases can be opened here. Thank you.
Lacaandauba149
Not applicable
2 years ago
Already contacted them never reply
EA_Aljo
Community Manager
2 years ago
@Lacaandauba149

Please open another case and make sure it went through. You should see it in under My Cases in your account.
Lacaandauba149
Not applicable
2 years ago
I will try again but they just send the same copied email it doesn’t help at all

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