Pro clubs character customisation

Product: EA SPORTS FC 24
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? XxJB6xX8282
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In-game on pro clubs
What happens when the bug occurs? Created ai characters in game don’t look like how I have designed them out of game
What should be happening instead? They should look like how I have created them

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I have created a few ai characters for my club on pro clubs. The problem is in-game the characters look nothing like how I have designed them out of game. Is there any way to fix this?