EA_Solaire
Community Manager
Community ManagerRe: Can't buy fc points
Try purchasing your points from the PlayStation store directly on your console instead of the in-game store. Let me know if you run into any issues there as well.
Forum Discussion
5 Replies
I can’t attain the fc points that I bought from PlayStation store
- EA_Solaire
Are you not seeing the option to purchase them, or have you bought some that haven't appeared in-game for you?
Hello,
I’m facing the same problem, I bought some points directly from the PS store but it’s not reflecting in my account
- EA_Solaire
Hi there @OBALALALALA
We wouldn't be able to look into missing purchases like this over the forums since we don't have access to your account information, so you'll want to report this with the live support team so they can check your proof of purchase and see what's going on.
Please contact live support for more help on this from the site here: https://help.ea.com/en/help/faq/using-ea-help/
I do not have the option to buy directly from the game. I have bought from PlayStation but it is not showing up in game
