Re: EA FC 24 Not Launching after Splash Screen

who changed the thread name to eafc 24 computer crashing when launching game

The community manager from polish subforum wrote it 3 hours ago :

Hello everyone,



Thank you for your patience while our teams investigate the issue.



An update patch was recently released to address an issue with the game getting stuck on the loading screen (splash screen).



If you have been affected by this problem so far, repair the game from your game client and run it again as an administrator.

as expected it doesnt work.

doesn’t work for me either 

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@pstrzelecki00 wrote:

The community manager from polish subforum wrote it 3 hours ago :

Hello everyone,



Thank you for your patience while our teams investigate the issue.



An update patch was recently released to address an issue with the game getting stuck on the loading screen (splash screen).



If you have been affected by this problem so far, repair the game from your game client and run it again as an administrator.

as expected it doesnt work.

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Did it work for you?

This about sums up EA's help process: Ignore 1000s of comments, no mention of compensation or ETA on a fix, and only respond with the most basic generic tech support tips that everyone that has ever been in front of a computer has tried already, let alone people who are trying for 5 days to get the product (early access) they paid for. Again, I urge everyone to request a refund, as the Community Managers here and EA themselves do not give a flying * about us. They will still gladly take anyone's money for the Ultimate Edition without as much as a warning about the game not being functional on the 7600X GPU. They can't even be bothered to put a list with recommended steps to try and fix it, you have to thrawl through 100s of pages of a support thread to get those. They'd rather mark the thread as "Solved" and pin a comment about sending crash reports, when half of the people with issues are not even having a game that's crashing. Shame on you @EA_Aljo @EA_Darko @EA_Illium 

The new amd update which has been released today isn't helpful, the game juste last longer (to the setting file creation) before restarting my computer 

There was an amd update today? 

@JeffreyDaniels21 i cant refound its a key

@sniiap instant gaming makes the excuse that the game key works so it is not their fault but EA's and EA does nothing to fix it

just installed back my old RX580 the game works perfectly , i still have the infinite loading screen with RX7600

Apparently the bug is concerning people who have an AMD RADEON Rx 7600. So i think that you have to contact AMD' support bcs Ea won't do anything.

But it's weird that the game only blocks one type of motherboard, I don't understand how they could do * like that.

Gpu changing should not be the solution. I can play with my old 1050ti laptop with suffering but I want to play my desktop that I played FIFA23. This is not an impossible thing and probably not too difficult case for EA. This game is not totally a new stuff. Just brand new version of old game. Same game engine, developer and publisher.

However, six days passed and here is not any solution for who paid for early access.

@Vermeer66 I was talking to AMD support this afternoon and they can't do anything, it's an EA failure.

@sniiap @Vermeer66  Also, some nvidia gpu owners can not play in this topic and redit. You can find in previous pages and as I said, rx7600 can open FIFA23 perfectly.