Forum Discussion

Kha10kim's avatar
2 years ago

Re: EA FC 24 Not Launching after Splash Screen

Hi EA Team,

I had the same problem as post #2.

yesterday bought this game and after 4 hours torment it isnt worked yet! dont wanna lose my money

P/s:

  • Error message: no see error
  • DxDiag: attached
  • Platform: EA app, Steam

5 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Kha10kim 

    The Vega 8 Graphics card may struggle to meet the demands of EA Sports FC 24, especially considering its recommended GPU requirements (NVIDIA GeForce GTX 1050 Ti 4GB or AMD Radeon RX 570 4GB.) You can try to update the drivers and your system to optimize your PC, but we cannot guarantee you will be able to launch the game. 

  • Kha10kim's avatar
    Kha10kim
    2 years ago

    and what do i supose to do? i’ve downloaded all of the drivers for my pc i can. there is no information about incompatibility my accessories for this game. a lot of gamers are struggling with this issue and we can’t do anything with that. i bought this item 2 days ago and still don’t know what to do. can you take any action??

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    If your system does not meet the minimum game requirements, unfortunately, there is not much we can do to help improve your gaming experience. However, I have provided a couple of steps you can try to optimize your PC performance.

    To ensure that you can run the game smoothly without any issues, you must always check the game requirements on our website or on the game box before purchasing.

  • Kha10kim's avatar
    Kha10kim
    2 years ago

    the fact is that I changed the amd to my nvidia geforce gtx 1650 discrete card, but still nothing works

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Have you updated your system or BIOS to the new Nvidia after you installed that new car? You have to make sure that the game is running with the correct graphics card. Check your device manager and BIOS settings to be sure. 

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,813 PostsLatest Activity: 2 years ago