Re: EA FC 24 Web App Issue

K_Eri444
Rising Rookie
12 months ago
Already did that
K_Eri444
Rising Rookie
12 months ago
any help? It's been 2 months that I can't use the web app..
EA_Aljo
Community Manager
12 months ago
Hello, @K_Eri444

Unfortunately, I don't have anything else to suggest. Possibly, an advisor can help. To get in touch with one, please follow the instructions here for opening a case. Thank you.
K_Eri444
Rising Rookie
10 months ago
it's been 3 months, any update?
EA_Aljo
Community Manager
10 months ago
@K_Eri444

Unfortunately, I haven't heard anything. This is the only case I know of with this issue so it would be best to open a case with an advisor again.
K_Eri444
Rising Rookie
10 months ago
@EA_Aljo alright thanks, but is it a possibility that it's because I bought the game off epic games?
EA_Aljo
Community Manager
10 months ago
@K_Eri444

I don't see why that would cause the issue you're having. I'm not aware of any Transfer Market issues that are specific to purchasing FC 24 through Epic Games.
K_Eri444
Rising Rookie
10 months ago
To Remind You; this isn't a transfer market issue, I cannot access the web app at all, only the companion app.
EA_Aljo
Community Manager
10 months ago
@K_Eri444

Sorry about that. Regardless, purchasing it from Epic Games shouldn't cause this.
K_Eri444
Rising Rookie
9 months ago
This issue is still happening on FC 25.. damn, that is just crazy

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