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K_Eri444's avatar
K_Eri444
12 months ago

EA FC 24 Web App Issue

Hey There, For the past 2 weeks, I've been trying to access the EA FC 24 Web App, but unfortunately I keep having" We're currently having trouble with login services. While we work on it, you can ...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 months ago

@K_Eri444 

Here's something else you can try. Log in to your account at myaccount.ea.com. Check to see if login verification is turned on. If it's off, turn it on. If it's on, go to Security here -https://myaccount.ea.com/cp-ui/security/index?locale=en. Click "untrust" on the browsers. Then, logout and try and login again on the web app and give it another try.

K_Eri444's avatar
K_Eri444
11 months ago

any help? It's been 2 months that I can't use the web app..

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hello, @K_Eri444 

    Unfortunately, I don't have anything else to suggest. Possibly, an advisor can help. To get in touch with one, please follow the instructions here for opening a case. Thank you.

  • K_Eri444's avatar
    K_Eri444
    9 months ago

    it's been 3 months, any update?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @K_Eri444 

    Unfortunately, I haven't heard anything. This is the only case I know of with this issue so it would be best to open a case with an advisor again.

  • K_Eri444's avatar
    K_Eri444
    9 months ago
    @EA_Aljo alright thanks, but is it a possibility that it's because I bought the game off epic games?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @K_Eri444 

    I don't see why that would cause the issue you're having. I'm not aware of any Transfer Market issues that are specific to purchasing FC 24 through Epic Games.

  • K_Eri444's avatar
    K_Eri444
    9 months ago

    To Remind You; this isn't a transfer market issue, I cannot access the web app at all, only the companion app.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @K_Eri444 

    Sorry about that. Regardless, purchasing it from Epic Games shouldn't cause this.

  • K_Eri444's avatar
    K_Eri444
    8 months ago

    This issue is still happening on FC 25.. damn, that is just crazy

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,665 PostsLatest Activity: 2 hours ago