Re: Ea FC 24 When Playing Online there is huge delay when i press the controller

@EA_AljoYou make it seem like you are not taking us serious. This is not about our connections, we are all showing proof of great internet connections.

I just finished the most ridiculous lag-filled game of Rivals that I lost solely due to not being able to defend. When I change direction on my joystick- my player keeps running the other way for about a full second before he registers my input.

It's the top one in the attached match history, it shows no connectivity issues. It also does seem to get worse around this time of day. I am using cable internet and playing on PC. I notice most of the complaints coming from PC community

I am so disappointed in buying a game for over 100 euros and not being able to play it. It's literally not working as intended and i'm losing tons of matches due to not being able to compete. The input delay just makes it impossible.

@ssshbts 

Did you try what is suggested here?

As I have previously said, I'm trying to gather videos so we can get an issue raised. However, people aren't submitting them with the input overlay so I haven't been able to raise this issue yet. As soon as I have a few of those, I'll get this sent up for investigation.

@skinns71 

That is a very poor connection. Most likely due to being wireless. Can you switch to a wired connection or is your router too far away?

Many people made videos for you last year with exact the same problem. Nothing happened. This is your strategy. Do this, do that.... but EA does nothing. 

Thats through a direct wired connection from the router using an ethernet chord. As I noted, the poor connection result appears to be due to the packet loss number, as the ping and jittery numbers seem to be graded as good. 

@skinns71 

That's odd since your test shows wireless and has the kind of results I'd expect from a wireless connection. Can you get me a screenshot of the match history? It's on the left side of the CQR page.

Hello, I have the same problem as many people. Everything worked fine but since the update on PC, it no longer works. The game works perfectly offline but impossible to play online due to latency. I tried all the solutions I found but nothing worked. I paid 100 euros for a game that I can't play, and it's not my fault, it's frustrating. I also did your test and I have a good connection. EA fix this quickly please.

Hello, i have the same problem, offline works but online my controller have a delay of 1-2 seconds, and in defence the player im selected run in a direction even if i dont touch my controller.Attached the connection and the match history. 

@Razvan664 

You've got a fair amount of packet loss. That's going to contribute to your connection issues. It would be good to try the suggestions in the articles linked below -

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

https://help.ea.com/en-us/help/faq/problems-playing-online

@Cesarinho44 

That's not too bad. What is the lag like that you're experiencing? Is the game freezing and then speeding up or are you just getting a high amount of input delay?

The game freezes sometimes and I have  between 1 and 2 seconds of input delay. It often gets worse and worse throughout the match.

@EA_Aljo 

I've uploaded the final part of a lag-infested game on youtube. Heres the link: https://www.youtube.com/watch?v=dV54OalIaEU

Sadly I couldnt get the controller showing (is that setting available during a match?) but you can very clearly see the stuttering. slowing down during animations and then speeding up alot as if the game is trying to catch up. You can also see consistent 16-20ms ping and >70fps while my hz is locked to 60. Not to mention: my opponent scored the 2-1 shortly after my equaliser, while my game was still closed up on Son celebrating said equaliser

From 3:10 on in the video are some examples in a row that show the gameplay issues. even the commentary stutters at some point. But the whole 5 minutes show a giant amount of lag issues.

EDIT: To complete the case in 1 post: i've also added the screenshots of my connection with the match history showing that my connection is NOT the issue

@ssshbts 

You can enable this in your "Game Settings" under "Visual" as in this image -

@Cesarinho44 

Can you capture a video with the input overlay on as well? Even .04% is going to cause a problem though. That's data that is being sent, but not received which will cause the game to freeze and speed up until it normalizes and then repeat the next time there's packet loss.

Also, make sure you check this solution previously posted by @4yrt0n732 -

"SOLUTION!!! (At least for me and another user)
The same thing happened to me, it turns out that I had put the hz at 144 to use them on my monitor and the unlimited fps. When I did, I started noticing input lag/delay. I thought it was the game, two days went by and it was still the same, so I set the hz as they were before to 120 and the  FPS at 90 and there is no longer that input lag. I commented on a forum and a user was able to solve the problem by doing the same thing I said. Try that and let me know if it works for you! (What I do notice is input lag in the corners or when you have to move the trajectory of the ball)"

I will also record a video tommorow of my input delay. I don’t have the best pc however it’s above the minimum to play and considering last fifa I had zero issues apart from frames due to my low graphics, there wasn’t any input delay. Will attempt to record it tommorow and post here so we can get this “bug” fixed.

The game runs perfectly well on all offline game modes.Whenever i play an online game(pro clubs,rivals,seasons) the player i control keeps running in one direction till he goes out of fied and i cant change to any other player as well.

In addition I think it’s disgusting that you can charge over 100 quid in the ea app for a game with more glitches and bugs than super Mario 64 and goat simulator combined. God knows how they have managed to let so many bugs through testing and beta. On the plus side I would say 20% of these glitches have been patched but that 80% left is still disgusting. Multi billion pound company can’t even hire devs to fix glitches at a good rate. Smh. 

For input delay no fix so far. Only slight fixes for frame drops which have improved my frames but that wasn’t my issue.

Like other players... The gameplay looks terrible, my players are running in slow motion,
I can't make quick moves because they work worse than the brown card, the gameplay was fine until 9/27..
from that day on the game runs much slower. When I look at the gameplay of streamers, the game runs much smoother on stream than on my computer

I experience the same as everyone else in this thread. I don’t understand how my connection can get any better. I play on Xbox Series S with Ethernet / Cable  connection. I also had the same issue with FIFA 23. Sadly, a game I never got to enjoy due to these issues.

I’ve tried the troubleshooting steps and it doesn’t solve my problem. It’s not lag, but a heavy delay on my input. 

I can’t turn with the same pace as in offline-mode, dribbling is not possible. When I’m sprinting it’s like the game don’t register that I have the sprint button pressed all the way in.. Also, my AI players are not reacting normally. 

I don’t think it is an lag issue, because I can see my opponent turning and sprinting just fine, also, their AI are reacting normally.

I’ve seen some solutions were people changed the video settings and had success, but it doesn’t work on my platform.

Let me know if you need me to provide anything else, I’ll cooperate. 

Also, I’ve spoken to my ISP provider, and they’ve confirmed that there is no issue on their end. And I don’t have these problems with any other game.

Help would be much appreciated!

Hello @EA_Aljo ,

Another PS5 player here reporting the same issue. I am using a 2000/2000 optical internet connection with the following CQR:

As you can see it is as good as it can be. But still...

Even is Fifa 23 I noticed in most of the games online (not in every of them which is strange enough as well) that whenever I try to pass, shoot, or just move my players it takes 0.5-1 secs to respond after pressing the buttons on the controller. Offline games, just like for other works just fine. 

So it is not about suttering, lagging or whatsoever, it is really like having big fat players who can not move normally, they just feel sluggish and heavy... 

Maybe the best scenario to describe the pain is that I am literally not able to hit volleys or one-time shoots as they just simply can not register the press of the button and got easily blocked and tackled. 

As a long time (20+ years) Fifa fan I am begging you together with a quite large amount of Fifa enthusiasts apparently to fix this or provide some viable solution instead of repeating the same first level support questions over and over again...

Thanks a lot!