Community ManagerHello, @ShockSniper848
Did you redeem the code when clicking on the perk for the pack? The code should be entered automatically. You just need to hit send. Then, the pack should show up under "My Packs" in the store.
Hi EA Aljo,
Yes, I did redeem it. If you look at the attached photo from my first message, my Xbox says I own the pack as an Add-On, but it does not show up in "My Packs" in the UT store. Is there something else I could try to do so as to get my pack?
Thanks
Community ManagerI really don't know why it wouldn't show up if you redeemed it correctly by checking the code and then claiming the pack. Unfortunately, I don't have anything else to suggest. If I hear of any issues with this, I'll let you know.
Hi EA Aljo,
Thank you for trying to help me!
